Miller Plumbing & Heating — Establishment and home goods store at 147 Park Road, West Hartford, Connecticut.

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  • Jun, 12 2019
    Phil Clement
    5
    OK, so the first technician comes out and sees the leak and breaks the bad news. 80 year old pipe has to come out. Big, ugly (expensive) job. Needs two guys. A week later his associate arrives, takes a look and suggests a repair that is so much more simple - and LESS Expensive. Here's the thing. I would have immediately done the big fix - with a great deal of pain associated with it. I think it is fantastic when a vendor actually takes a good hard second look and finds a better solution for the customer. Jim...my thanks. Miller - once again, you've done it right. Which is why I will call you again. (Hopefully, in the distance future!)
  • Mar, 27 2019
    K C
    1
    The person answering machine could use a few tips on proper customer service. Based on her attitude, we will find someone else in the future.
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