McLadden's — Establishment, food and bar at 37 LaSalle Road, West Hartford, Connecticut.

I have only been here during the evenings on the weekends. Both visits were poor. It was so loud you couldn't hear your guest across the table.

Also, both times we were told that they had no potatoes. No big deal, but what was a big deal was that it was extremely slow and our orders were incorrect both times.

One visit, they apologized and said they were short staffed; the next visit, they said the cook walked out. They comped a desert we didn't ask for, but charged us for it anyway.

However, friends said that the lunch periods had no such issues.